Returns & Exchanges

At D&S Appliances, we want you to be completely satisfied with your home equipment; if your purchase doesn't meet your needs, you can return it within 30 days of delivery. All returned items must be in their original packaging and condition to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our customer service team via email or phone with your order number and the specific appliance model you wish to return.

2

Prepare for Collection

Ensure the appliance is disconnected, cleaned, and secured in its original box with all included manuals, accessories, and protective foam.

3

Schedule Pickup or Shipping

For large appliances, we will coordinate a professional freight pickup; for smaller countertop items, we will provide a prepaid shipping label for drop-off.

4

Inspection and Refund

Once our technicians inspect the unit at our warehouse, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing